A Product Designer Driving Complex B2B Systems for Business Impact.

Greetings, my name is Mike, a product designer focused on customer-driven solutions.
I specialize in 0-1 product creation, transforming complex challenges and user pain points into efficient, quantifiable product experiences.
I specialize in 0-1 product creation, transforming complex challenges and user pain points into efficient, quantifiable product experiences.
Scroll Down
Scroll Down
Scroll Down
✦ Let's meet Mike ✦ the designer

— Meet Mike —

✦ Let's meet Mike ✦ the designer

— Meet Mike —

SPOTLIGHT

SPOTLIGHT

0%

0%

Efficiency Boost
via Design Ops in VIVOTEK

0%

0%

Efficiency Boost
via Design Ops in VIVOTEK

0%

0%

Efficiency Boost
via Design Ops in VIVOTEK

0%

0%

Funding Goal Achieved
for Jundoo's 0-1 Product Launch

0%

0%

Funding Goal Achieved
for Jundoo's 0-1 Product Launch

0%

0%

Funding Goal Achieved
for Jundoo's 0-1 Product Launch

~0%

~0%

Risk Reduction
in False Alarm Dispatches

~0%

~0%

Risk Reduction
in False Alarm Dispatches

~0%

~0%

Risk Reduction
in False Alarm Dispatches

STRIVE FOR QUALITY PRODUCTS.

STRIVE FOR QUALITY PRODUCTS.

— Selected from 2021 - 2025

— Selected from 2021 - 2025

NDA Protected

Redesigning the Snooze Feature: Transforming a Potential Churn into a Product Advocate.
We realigned the customer journey to design user-centric features, effectively driving a significant boost in client satisfaction.
View Project

NDA Protected

Redesigning the Snooze Feature: Transforming a Potential Churn into a Product Advocate

We realigned the customer journey to design user-centric features, effectively driving a significant boost in client satisfaction.

View Project

NDA Protected

Redesigning the Snooze Feature: Transforming a Potential Churn into a Product Advocate.
We realigned the customer journey to design user-centric features, effectively driving a significant boost in client satisfaction.
View Project

NDA Protected

Redesigning the Station Passenger Information System: Boosting NPS Score to +71.
Facing a complex B2G system and managing multiple stakeholders, we restructured the Information IA and optimized key workflows, successfully transforming the legacy system into a high-efficiency operational platform.
View Project

NDA Protected

Redesigning the Station Passenger Information System: Boosting NPS Score to +71.

Facing a complex B2G system and managing multiple stakeholders, we restructured the Information IA and optimized key workflows, successfully transforming the legacy system into a high-efficiency operational platform.

View Project

NDA Protected

Redesigning the Station Passenger Information System: Boosting NPS Score to +71.
Facing a complex B2G system and managing multiple stakeholders, we restructured the Information IA and optimized key workflows, successfully transforming the legacy system into a high-efficiency operational platform.
View Project

Comming Soon

Redefining the Dashboard for cloud surveillance products
Redefining the Dashboard for cloud surveillance products
Empowering security professionals with a centralized dashboard to manage critical insights in one place.

Empowering security professionals with a centralized dashboard to manage critical insights in one place.

Comming Soon

EXPERIENCE

EXPERIENCE

— 5 years of continuous learning and growth in design

— 5 years of continuous learning and growth in design

UIUX Designer

2023/05 - Now

VIVOTEK

Focus on VORTEX Cloud Monitoring (B2B, AI):

• Accelerated cross-functional delivery efficiency by 20% through Design System implementation and Sketch-to-Figma migration.

• Reduced false dispatch risks by 90% and saved enterprise clients an estimated $2,000 per incident in operational costs by implementing a contextual "human-in-the-loop" validation workflow.

• Led End-to-End design for the VORTEX product line, translating complex technical requirements (AI/Big Data) into intuitive monitoring experiences.

UIUX Designer

2023/05 - Now

VIVOTEK

Focus on VORTEX Cloud Monitoring (B2B, AI):

• Accelerated cross-functional delivery efficiency by 20% through Design System implementation and Sketch-to-Figma migration.

• Reduced false dispatch risks by 90% and saved enterprise clients an estimated $2,000 per incident in operational costs by implementing a contextual "human-in-the-loop" validation workflow.

• Led End-to-End design for the VORTEX product line, translating complex technical requirements (AI/Big Data) into intuitive monitoring experiences.

UIUX Designer

2023/05 - Now

VIVOTEK

Focus on VORTEX Cloud Monitoring (B2B, AI/IoT)

• Accelerated cross-functional delivery efficiency by 20% through Design System implementation and Sketch-to-Figma migration.

• Reduced false dispatch risks by 90% and saved enterprise clients an estimated $2,000 per incident in operational costs by implementing a contextual "human-in-the-loop" validation workflow.

• Led End-to-End design for the VORTEX product line, translating complex technical requirements (AI/Big Data) into intuitive monitoring experiences.

Product Deisnger

2021/08 - 2023/05

InSynerger

Focus on Energy/IoT/AI Enterprise Solutions:

• Spearheaded the full-scale redesign of the PIDS solution, boosting NPS from -100 to +71.4.

• Contributed to the establishment of a unified cross-platform Design Component Library (Desktop, Tablet, Mobile), significantly reducing design/development friction and improving delivery stability.

• Led the design for multiple B2B monitoring and reporting solutions, including Carbon Check / AC Management and EV Charging, simplifying complex reporting rules into one-click standardized outputs.

Product Deisnger

2021/08 - 2023/05

InSynerger

Focus on Energy/IoT/AI Enterprise Solutions:

• Spearheaded the full-scale redesign of the PIDS solution, boosting NPS from -100 to +71.4.

• Contributed to the establishment of a unified cross-platform Design Component Library (Desktop, Tablet, Mobile), significantly reducing design/development friction and improving delivery stability.

• Led the design for multiple B2B monitoring and reporting solutions, including Carbon Check / AC Management and EV Charging, simplifying complex reporting rules into one-click standardized outputs.

Product Deisnger

2021/08 - 2023/05

InSynerger

Focus on 0-Risk Wellness App - Hereast(0-1)

• Spearheaded the full-scale redesign of the PIDS solution, boosting NPS from -100 to +71.4.

• Contributed to the establishment of a unified cross-platform Design Component Library (Desktop, Tablet, Mobile), significantly reducing design/development friction and improving delivery stability.

• Led the design for multiple B2B monitoring and reporting solutions, including Carbon Check / AC Management and EV Charging, simplifying complex reporting rules into one-click standardized outputs.

Founder & UIUX Deisnger

2020/10 - 2023/06

Town Town

Focus on 0-Risk Wellness App (0-1):

• Led the 0-to-1 product design for the Hearest App, positioning it as a "spiritual oasis" for individuals with depressive moods and their companions, solving issues of emotional and social risk.

• Executed a rigorous research pipeline (including 278 surveys and 20 in-depth interviews), validating the effectiveness of the gamified metaphor system through +14 qualitative sessions (including 3 psychological expert evaluations).

• Established the App's Design System to ensure brand consistency and design efficiency from concept through MVP delivery.

Founder & UIUX Deisnger

2020/10 - 2023/06

Town Town

Focus on 0-Risk Wellness App (0-1):

• Led the 0-to-1 product design for the Hearest App, positioning it as a "spiritual oasis" for individuals with depressive moods and their companions, solving issues of emotional and social risk.

• Executed a rigorous research pipeline (including 278 surveys and 20 in-depth interviews), validating the effectiveness of the gamified metaphor system through +14 qualitative sessions (including 3 psychological expert evaluations).

• Established the App's Design System to ensure brand consistency and design efficiency from concept through MVP delivery.

Founder & UIUX Deisnger

2020/10 - 2023/06

Town Town

Focus on Energy/IoT/AI Enterprise Solutions

• Led the 0-to-1 product design for the Hearest App, positioning it as a "spiritual oasis" for individuals with depressive moods and their companions, solving issues of emotional and social risk.

• Executed a rigorous research pipeline (including 278 surveys and 20 in-depth interviews), validating the effectiveness of the gamified metaphor system through +14 qualitative sessions (including 3 psychological expert evaluations).

• Established the App's Design System to ensure brand consistency and design efficiency from concept through MVP delivery.

Testimonials

Testimonials

— Design-led value creation and seamless team efficiency

— Design-led value creation and seamless team efficiency

If you like my works - We could have a cup of coffee and chat!

Contact Me

© Mike Wu 2026 Copyright. All Rights Reserved.

If you like my works - We could have a cup of coffee and chat!
Contact Me

© Mike Wu 2026 Copyright. All Rights Reserved.

If you like my works - We could have a cup of coffee and chat!

Contact Me

© Mike Wu 2026 Copyright. All Rights Reserved.

  • MIKE IN THE SPOTLIGHT

    ✦

    SHOWCASING MY ALL

    ✦

  • MIKE IN THE SPOTLIGHT

    ✦

    SHOWCASING MY ALL

    ✦

  • MIKE IN THE SPOTLIGHT

    ✦

    SHOWCASING MY ALL

    ✦

EG