A Product Designer Driving Complex B2B Systems for Business Impact.

Greetings, my name is Mike, a product designer focused on customer-driven solutions.
I specialize in 0-1 product creation, transforming complex challenges and user pain points into efficient, quantifiable product experiences.
I specialize in 0-1 product creation, transforming complex challenges and user pain points into efficient, quantifiable product experiences.
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✦ Let's meet Mike ✦ the designer

— Meet Mike —

✦ Let's meet Mike ✦ the designer

— Meet Mike —

SPOTLIGHT

SPOTLIGHT

0k NTD

0k NTD

Crowdfunding Raised
from Jundoo Platform Design

0k NTD

0k NTD

Crowdfunding Raised
from Jundoo Platform Design

0k NTD

0k NTD

Crowdfunding Raised
from Jundoo Platform Design

0.0%

0.0%

Delivery Time Reduced in VIVOTEK
from Sketch-to-Figma migration

0.0%

0.0%

Delivery Time Reduced in VIVOTEK
from Sketch-to-Figma migration

0.0%

0.0%

Delivery Time Reduced in VIVOTEK
from Sketch-to-Figma migration

16+

16+

0-1 Product Initiatives
Hearest App & Jundoo Platform

16+

16+

0-1 Product Initiatives
Hearest App & Jundoo Platform

16+

16+

0-1 Product Initiatives
Hearest App & Jundoo Platform

STRIVE FOR QUALITY PRODUCTS.

STRIVE FOR QUALITY PRODUCTS.

— Selected from 2021 - 2025

— Selected from 2021 - 2025

NDA Protected

Redesigning the Snooze Feature: Transforming a Potential Churn into a Product Advocate.
We realigned the customer journey to design user-centric features, effectively driving a significant boost in client satisfaction.
View Project

NDA Protected

Redesigning the Snooze Feature: Transforming a Potential Churn into a Product Advocate

We realigned the customer journey to design user-centric features, effectively driving a significant boost in client satisfaction.

View Project

NDA Protected

Redesigning the Snooze Feature: Transforming a Potential Churn into a Product Advocate.
We realigned the customer journey to design user-centric features, effectively driving a significant boost in client satisfaction.
View Project

NDA Protected

Redesigning the Station Passenger Information System: Boosting NPS Score to +71.
Facing a complex B2G system and managing multiple stakeholders, we restructured the Information IA and optimized key workflows, successfully transforming the legacy system into a high-efficiency operational platform.
View Project

NDA Protected

Redesigning the Station Passenger Information System: Boosting NPS Score to +71.

Facing a complex B2G system and managing multiple stakeholders, we restructured the Information IA and optimized key workflows, successfully transforming the legacy system into a high-efficiency operational platform.

View Project

NDA Protected

Redesigning the Station Passenger Information System: Boosting NPS Score to +71.
Facing a complex B2G system and managing multiple stakeholders, we restructured the Information IA and optimized key workflows, successfully transforming the legacy system into a high-efficiency operational platform.
View Project

Comming Soon

Redefining the Dashboard for cloud surveillance products
Redefining the Dashboard for cloud surveillance products
Empowering security professionals with a centralized dashboard to manage critical insights in one place.

Empowering security professionals with a centralized dashboard to manage critical insights in one place.

Comming Soon

EXPERIENCE

EXPERIENCE

— 5 years of continuous learning and growth in design

— 5 years of continuous learning and growth in design

UIUX Designer

2023/05 - Now

VIVOTEK

Focus on VORTEX Cloud Monitoring (B2B, AI):

• Accelerated cross-functional delivery efficiency by 20% through Design System implementation and Sketch-to-Figma migration.

• Reduced false dispatch risks by 90% and saved enterprise clients an estimated $2,000 per incident in operational costs by implementing a contextual "human-in-the-loop" validation workflow.

• Led End-to-End design for the VORTEX product line, translating complex technical requirements (AI/Big Data) into intuitive monitoring experiences.

UIUX Designer

2023/05 - Now

VIVOTEK

Focus on VORTEX Cloud Monitoring (B2B, AI):

• Accelerated cross-functional delivery efficiency by 20% through Design System implementation and Sketch-to-Figma migration.

• Reduced false dispatch risks by 90% and saved enterprise clients an estimated $2,000 per incident in operational costs by implementing a contextual "human-in-the-loop" validation workflow.

• Led End-to-End design for the VORTEX product line, translating complex technical requirements (AI/Big Data) into intuitive monitoring experiences.

UIUX Designer

2023/05 - Now

VIVOTEK

Focus on VORTEX Cloud Monitoring (B2B, AI/IoT)

• Accelerated cross-functional delivery efficiency by 20% through Design System implementation and Sketch-to-Figma migration.

• Reduced false dispatch risks by 90% and saved enterprise clients an estimated $2,000 per incident in operational costs by implementing a contextual "human-in-the-loop" validation workflow.

• Led End-to-End design for the VORTEX product line, translating complex technical requirements (AI/Big Data) into intuitive monitoring experiences.

Product Deisnger

2021/08 - 2023/05

InSynerger

Focus on Energy/IoT/AI Enterprise Solutions:

• Spearheaded the full-scale redesign of the PIDS solution, boosting NPS from -100 to +71.4.

• Contributed to the establishment of a unified cross-platform Design Component Library (Desktop, Tablet, Mobile), significantly reducing design/development friction and improving delivery stability.

• Led the design for multiple B2B monitoring and reporting solutions, including Carbon Check / AC Management and EV Charging, simplifying complex reporting rules into one-click standardized outputs.

Product Deisnger

2021/08 - 2023/05

InSynerger

Focus on Energy/IoT/AI Enterprise Solutions:

• Spearheaded the full-scale redesign of the PIDS solution, boosting NPS from -100 to +71.4.

• Contributed to the establishment of a unified cross-platform Design Component Library (Desktop, Tablet, Mobile), significantly reducing design/development friction and improving delivery stability.

• Led the design for multiple B2B monitoring and reporting solutions, including Carbon Check / AC Management and EV Charging, simplifying complex reporting rules into one-click standardized outputs.

Product Deisnger

2021/08 - 2023/05

InSynerger

Focus on 0-Risk Wellness App - Hereast(0-1)

• Spearheaded the full-scale redesign of the PIDS solution, boosting NPS from -100 to +71.4.

• Contributed to the establishment of a unified cross-platform Design Component Library (Desktop, Tablet, Mobile), significantly reducing design/development friction and improving delivery stability.

• Led the design for multiple B2B monitoring and reporting solutions, including Carbon Check / AC Management and EV Charging, simplifying complex reporting rules into one-click standardized outputs.

Founder & UIUX Deisnger

2020/10 - 2023/06

Town Town

Focus on 0-Risk Wellness App (0-1):

• Led the 0-to-1 product design for the Hearest App, positioning it as a "spiritual oasis" for individuals with depressive moods and their companions, solving issues of emotional and social risk.

• Executed a rigorous research pipeline (including 278 surveys and 20 in-depth interviews), validating the effectiveness of the gamified metaphor system through +14 qualitative sessions (including 3 psychological expert evaluations).

• Established the App's Design System to ensure brand consistency and design efficiency from concept through MVP delivery.

Founder & UIUX Deisnger

2020/10 - 2023/06

Town Town

Focus on 0-Risk Wellness App (0-1):

• Led the 0-to-1 product design for the Hearest App, positioning it as a "spiritual oasis" for individuals with depressive moods and their companions, solving issues of emotional and social risk.

• Executed a rigorous research pipeline (including 278 surveys and 20 in-depth interviews), validating the effectiveness of the gamified metaphor system through +14 qualitative sessions (including 3 psychological expert evaluations).

• Established the App's Design System to ensure brand consistency and design efficiency from concept through MVP delivery.

Founder & UIUX Deisnger

2020/10 - 2023/06

Town Town

Focus on Energy/IoT/AI Enterprise Solutions

• Led the 0-to-1 product design for the Hearest App, positioning it as a "spiritual oasis" for individuals with depressive moods and their companions, solving issues of emotional and social risk.

• Executed a rigorous research pipeline (including 278 surveys and 20 in-depth interviews), validating the effectiveness of the gamified metaphor system through +14 qualitative sessions (including 3 psychological expert evaluations).

• Established the App's Design System to ensure brand consistency and design efficiency from concept through MVP delivery.

Testimonials

Testimonials

— Design-led value creation and seamless team efficiency

— Design-led value creation and seamless team efficiency

If you like my works - We could have a cup of coffee and chat!

Contact Me

© Mike Wu 2025 Copyright. All Rights Reserved.

If you like my works - We could have a cup of coffee and chat!
Contact Me

© Mike Wu 2025 Copyright. All Rights Reserved.

If you like my works - We could have a cup of coffee and chat!

Contact Me

© Mike Wu 2025 Copyright. All Rights Reserved.

  • MIKE IN THE SPOTLIGHT

    ✦

    SHOWCASING MY ALL

    ✦

  • MIKE IN THE SPOTLIGHT

    ✦

    SHOWCASING MY ALL

    ✦

  • MIKE IN THE SPOTLIGHT

    ✦

    SHOWCASING MY ALL

    ✦

EG
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